SHIPPING AND RETURNS

Shipping

Delivery time for standard shipping within Indonesia : 1 to 2 days.

 - Free Domestic Shipping within Indonesia for orders over S$ 99 and above.

Delivery time for standard shipping to Singapore / Malaysia : 3 to 5 days.

 - Free Shipping to Singapore and Malaysia for orders over S$ 200 and above.

Delivery time for standard shipping to other international destinations : 5 to 12 days.

 - Free Shipping to other international destinations for order over S$ 599.

Delivery time does not include Saturday, Sunday and Public Holidays. 

Please note that delivery to outside of Indonesia may be subjected to import taxes and it is the customers' responsibility to bear the fees.

Return and Exchange

We only accept return and exchange within 7 days after your receipt of purchase is issued for domestic (within Indonesia) orders, and 20 days for international orders.

Items have to be unused and in their original state and packaging with their labels and tags attached in order to be eligible for returns.

Please email hello@jeamie.co to proceed with your return and exchange providing your order number and further instruction will be given through email.

Refunds

At this point we are unable to issue a monetary refund unless items are damaged when received by costumers. 

All items are inspected and photographed before shipment, hence any intentional damaged caused to items will not be eligible for refunds.